Terms & Conditions

Terms & Conditions – Woven on the Plains

By placing an order with Woven on the Plains, you agree to the following Terms & Conditions. Please read carefully before completing your purchase.


Turnaround Time

  • Turnaround time begins once your order has been paid in full and we have received all required information (approvals, student details, shipping info, etc.).

  • Missing information may result in delays.

  • Standard turnaround time:

    • Shipping or porch pickup: 1–2 business days on average

    • Student delivery: We will contact your student within 24 hours of receiving your email with their details to arrange a delivery time.

  • If you need your order by a specific date, please let us know when placing your order. Rush fees may apply if your timeline cannot be met with standard processing.

  • Please note: circumstances outside of our control (such as weather, postal delays, or supplier issues) may extend turnaround times.


Terms of Sale

  • All orders must be paid in full before production or delivery can begin.


Pricing

  • Pricing is subject to change without notice.


Shipping & Delivery

  • Orders are shipped via USPS or UPS Ground unless otherwise arranged.

  • Local delivery is available within the Auburn/Opelika area (Lee County). Addresses outside of this range will require shipping.


Cancellations & Refunds

  • All sales are final.

  • Cancellations are not accepted once your order has been placed.


Hours & Holidays

Woven on the Plains observes U.S. banking holidays. These days are not counted as business/operational days when calculating turnaround time:

  • New Year’s Day

  • Martin Luther King Jr. Day

  • President’s Day

  • Memorial Day

  • Independence Day

  • Labor Day

  • Columbus Day

  • Veterans Day

  • Thanksgiving Day

  • The Day After Thanksgiving

  • Christmas Eve

  • Christmas Day

  • The Day After Christmas

  • New Year’s Eve